ITeam SA

at the beginning ...

there is

an idea

(...) I dream things that never were and say why not George Bernard Shaw

... we will transform it into

structured

thoughts

An idea (...) only exists when someone tries to put it into practice. Paulo Coelho

offering

software

implementation

we will make your idea into a better reality

To attain greatness, man has to create and not reproduce. Antoine de Saint-Exupéry

... the deal includes

technical

support

... and "peace of mind" for you

There is no greater harm than that of time wasted. Michelangelo

... to finally feel what has been driving us:

satisfaction

of our Client

All our dreams can come true, if we have the courage to pursue them. Walt Disney

friendly IT solutions

we will transform it into

a good IT system,

in line with our motto

friendly IT solutions

... from A to Z, on time, for sure

Trust the facts

	Trustworthiness
	years	in business on the IT market since the company was set up
	:-)	a whole range of satisfied Clients, among others:
	Orderly processes
	ISO	all key processes have been standardized and certified in line with the ISO 9001 – one of many mechanisms ensuring good quality in ITeam
	BCP	processes that ensure your business is running, so that you get ongoing support every day
	KNF	ITeam is registered with the Financial Supervision Authority in Poland as an entity working closely with Banks, which means we need to meet rigorous standards
	All under one roof
	100%	of services necessary to complete an IT project are provided by us

we will provide

a fresh outlook

from our experienced consultants,

to successfully assist you

in finding the best solution

Trust the facts

	A wide range of services
	consulting	IT consulting services
	audits	diagnosing current IT situation and business software used within your company
	vision	IT solution visions tailored just for you, shaping ideas future systems
	analysis	defining functional and non-functional IT requirements, software specification
	Experience
	> 1 000	completed analytical IT commissions (creating visions, performing system requirement analysis at different levels of detail)

we will either build from scratch

tailor-made software

or we will maintain

an existing code

Trust the facts

	Experience
	> 300	completed large and medium software development projects
	> 7 000	small projects and code assignments for big systems
	Quality with a capital Q
	QA	each of our solutions undergoes comprehensive in-house and external tests
	CR	code-review (by different people) is just one of the tools we use to verify that our software is indeed flawless
	UX	solution ergonomics is one of our priorities, we want our systems to be easy and comfortable to use
	Reliable solutions
	> 4 200	number of users in one of our business systems
	> 1 700	number of branches using one of our bank systems
	> years	number of years one of our systems has been in use in a bank

you can focus

on your business,

while we do the rest...

no worries

Trust the facts

	Availability
	24/7	we are on call 24h a day, 7 days a week
	Effectiveness
	> 15 000	problems reported by users and solved by our help desk
	> 87%	potential problems detected even before the Client reports them – all due to our active monitoring

we believe that

a job well done

is another step

on our path together

just give it a try ...

Trust the facts

	Client satisfaction
	= 94%	current average of positive responses our Clients give to „I would recommend ITeam”
	~ 60%	how many of our new Clients are referrals from our existing Clients
	Innovative and effective solutions
	99.7%	operations that are automatically calculated by the loan settlement system, setting your employees free to do more pressing tasks
	1-szy	the first Polish system for handling loan applications on-line
	1-sze	the first Polish solution for creating LandingPage campaigns and interactive forms